Privacy Policy

Effective from March 1, 2021

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Our users' privacy is of extreme importance to us here at EduHelp and we are fully committed to protect their personal information and use it properly.

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EduHelp cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how EduHelp collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all EduHelp users, including unregistered visitors and registered users (collectively, “Users”, “you”, or “your”).

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Before accessing or using our Services, please read this policy and make sure you fully understand our practices about your Personal Information.  If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services.  If you have any questions or concerns regarding this policy, please contact us at EduHelpConnect@gmail.com.

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By accessing or using any of our Services, you acknowledge that you have read this Privacy Policy.

What Personal Information do we collect

User Information:

To provide you with the Services, we collect the Personal Information (not including any financial details) you provide us, from your use of the Services.

 

Here are the types of Personal Information we collect about you:

1. Information you provide us. When you register for our Services, purchase and/or use any of our Services; and/or when you contact us directly by any communication channel you may provide us Personal Information, such as name, email address, phone number, payment information (for Users with Paid Services), information you include in your communications with us and with other users on our website.

2. Information we collect when you use the Services. When you visit, download, and/or use any of our Services, we may collect aggregated usage Personal Information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services.

3. Information we collect from other sources. We may receive Personal Information about you from third-party sources, such as security providers, fraud detection and prevention providers for example to help us screen out users associated with the fraud.

 

How we use your Personal Information

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To administer your account and provide the Services to you

• Create and manage your account

• Provide you with customer support and respond to your requests

• Communicate with you about the Services

To inform you about offers and events

• Administer sweepstakes, contests, discounts or other offers with the support of affiliated or non-affiliated sponsors and/or promotional partners. For each contest or sweepstakes, we will provide notice of the applicable rules and if necessary, post any supplemental privacy provisions. To the extent there is a conflict between those privacy provisions and this Privacy Policy, the privacy provisions for the specific contest or sweepstakes will govern but solely to the extent of the conflict.

• Develop, display and track content and advertising tailored to your interests on the Services and other websites

• Communicate with you by email, phone, social media or mobile device about products or services that we think may interest you

• The information collected in conjunction with events may also be used for the marketing of additional services and events by us and/or our promotional partners and sponsors beyond the contest, sweepstakes and/or special event. Depending on the event, Users either grant their approval on how their information is used before it is collected (‘opt-in’), or choose to deny use of their information for additional purposes (‘opt-out’).

To improve the Services and develop new ones

• Administer focus groups and surveys

• Conduct research and analysis of Users’ behaviour to improve the Services

• Develop new features and services.

To prevent, detect and fight fraud or other illegal or unauthorized activities

• Address ongoing or alleged fraud or other misbehaviour on or though the Services

• Analyse data to better understand and design countermeasures against fraud

• Retain data related to fraudulent activities to prevent against recurrences

To ensure legal compliance

• Comply with legal requirements

• Assist law enforcement

• Enforce or exercise our rights, for example our Terms of Service

 

Use of cookies and other third-party technologies

We use cookies and other similar technologies (“Cookies”) for us to provide our Service and ensure that it performs properly, to analyze our performance and marketing activities, and to personalize your experience.

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To learn more about cookies generally, visit http://www.allaboutcookies.org. 

Contacting us

If you have any questions about this Privacy Policy you may contact us at EduHelpConnect@gmail.com